It took all of 27 days from the time construction started on April 2020 to set up the Complex of Hope, the originally 12-bed dedicated facility for COVID-19 patients of The Medical City South Luzon in Sta. Rosa, Laguna.

“This was built from donations from various stakeholders in our community. The bayanihan spirit really kicked in,” said Dr. Jose Enrico Juliano, Chief Operating Officer of TMC South Luzon. “A group donated container vans. Some people lent us vehicles so our staff can be shuttled without fear of being exposed to the virus. There was even a group that gave siopao to our frontliners.”

Now more than ever, the facility takes pride in fostering good relationships not only with the community but also with its business partners. “We are also lucky to have a perfect relationship with Meralco,” Juliano added. “We can always count on them for our power supply—anticipating contingencies and preparing for both natural and man-made disasters.”

Going beyond hospital premises

Throughout the year, TMC South Luzon continued to keep alive the spirit of bayanihan through a series of goodwill activities, including a fundraiser for typhoon victims, a Christmas gift-giving program for kids, a community outreach program that marked the launch of the hospital’s mobile clinic, and a drive-thru vaccination drive for frontliners and the private sector, just to name a few.

For the vaccination rollout, the hospital enlisted the help of the local government unit of the City of Santa Rosa, along with countless frontliners and volunteers, from doctors and nurses to the administration staffers. As of this writing, the hospital was able to administer 7,797 doses—a massive achievement considering the program’s humble roots.